Flare Website Privacy Policy
Introduction
Welcome to flare.stream, Flare Studios Ltd. (“Flare”, “we”, “us”, “our”) website that promotes our services and products that we offer to brands and streamers, and also provides general information regarding Flare’s business and activities (the “Website”).
This Privacy Policy (“Policy”) explains how information about you is collected and used via our Website.
We are committed to complying with applicable data protection laws, including the EU and the UK General Data Protection Regulation (GDPR).
The Website is not directed to users under the age of 18. We do not knowingly collect information or data from children under the age of 18 or knowingly allow minors under the age of 18 to use the Website.
This Policy may be amended from time to time. We will post any change to this Policy on our Website at a reasonable time in advance of the effective date of the change, and we will also make efforts to proactively notify you by email of the changes if we have your email address.
Contact us
If you have any questions, comments or concerns regarding this Policy or our processing of your personal information, please contact us at
info@flare.stream or through our contact form available on the Website.
What we collect and why
| Scenario | Purposes | Categories of information processed |
|---|
| Contacting us with an inquiry through our online contact form, email, Twitter, etc. | Responding to your inquiry, our business development | Your Full name, Email address, the subject of your inquiry and the text of your message. You do not have a legal obligation to provide us with the above information. However, if you choose to not share this information with us, we may not be able to respond to your inquiry. |
| When you provide us with your Feedback and reviews | Responding to your Feedback and reviews, our business development | Full name, Email address and the feedback or review. We refer to this as “Feedback”. |
| Use of cookies on the Website | Facilitate a Website feature that the user specifically requested, Analyze the Website usage to evaluate and improve its performance, improve user experience on the Website, inform and serve personalized ads more relevant to user interests | IP address from which you access the Website, time and date of access, type of device and browser used, language used, links clicked via a mouse or a touch screen, and actions taken while using the Website. |
Methods and sources for collecting your personal
information
We collect the personal information from several sources:
When provided to us through our online contact form, email, Twitter, etc.
From our service providers helping us to operate the Website.
Through the device you use to access our Website, including through third party cookies and analytics tools, such as Google Analytics and our Internal analytics services;
You are not legally obligated to provide us with your personal information, but if you do not, we will not be able to handle or respond to your inquiry, or to fully use our Website functionalities.
Sharing your personal information
We will not share your information with third parties, except in the events listed below or when you provide us with your explicit and informed consent.
| Scenario | Purposes | Third parties involved |
|---|
| We will share your information with our service providers who assist us with the internal operations of the Website. These companies are authorized to use your personal information in this context only as necessary to provide these services to us and not for their own promotional purposes | Operating the Website and our business | AWS, Google Analytics, Hotjar Subject to the following additional Policies:
https://aws.amazon.com/privacy/
https://policies.google.com/privacy
https://www.hotjar.com/legal/policies/privacy
|
| When you provide us with your Feedback and reviews | Responding to your Feedback and reviews, our business development | Full name, Email address and the feedback or review. We refer to this as “Feedback”. |
| If you abused your rights to use the Website or violated any applicable law while doing business with us. | Responding to, handling, and mitigating suspected violations of law in connection with our business. | Competent authorities, legal counsels, and advisors |
| If a judicial, governmental, or regulatory authority requires us to disclose your information. | Complying with a binding request from a competent authority. | Competent authorities. |
| If the operation of the Website or our business is organized within a different framework, or through another legal structure or entity. | Enabling a structural change in the operation of the Website and our business. | The target entity of the merger or acquisition, legal counsels, and advisors. |
Data retention and security
We retain your information for as long as needed to operate the Website, and thereafter as needed for record-keeping matters.
We will retain your information for as long as needed to operate the Website. Thereafter, we will still retain your personal information as necessary to comply with our legal obligations, resolve disputes, establish, and defend legal claims and enforce our agreements. The overall period of retention is approximately 7 years.
We implement measures to secure your information
We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information, such as TLS, HTTPS and Encryption through AWS. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure your personal information, there is no guarantee that it will be immune from information security risks.
Additional information for individuals in the EU or UK Controller Flare Studios Ltd. is the data controller of the personal information collected via the Website
| Name | Address |
|---|
| Flare Studios Ltd. | Derech HaAtsmaut 39, Haifa, Israel |
International data transfers
If we will transfer your information to countries outside the EU or the UK, we will do so under the terms of a data transfer agreement which contain standard data protection contract clauses with adequate safeguards determined by the EU Commission and UK Information Commissioner’s Office.
Legal basis for processing your personal data
| Purpose or Scenario | Legal Basis |
|---|
| Responding to your inquiry | Responding to your inquiry, our business development |
| When you provide us with your Feedback and reviews | Our legitimate interest in developing and enhancing our business and the Website, responding to your Feedback or reviews |
| Use of cookies on the Website | Our legitimate interests in providing you with the Website you requested, tailoring the Website to your preferences |
| Third party cookies | Consent |
| Responding to, handling, and mitigating suspected violations of law in connection with our business | Legitimate interests in defending and enforcing against violations and breaches that are harmful to our business |
| Complying with a binding request from a competent authority | Legitimate interests in complying with mandatory legal requirements imposed on us |
| Enabling a structural change in the operation of the Website and our business | Legitimate interests in our business continuity |
Data subject rights
If you are in the EU or the UK, you have the following rights under the GDPR:
Right to Access and receive a copy of your personal information that we process.
Right to Rectify inaccurate personal information we have concerning you and to have incomplete personal information completed.
Right to easily and at any time withdraw your consent to the use of non-essential cookies on our Website. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
Right to Data Portability, that is, to receive the personal information that you provided to us, in a structured, commonly used, and machine-readable format. You have the right to transmit this data to another person or entity. Where technically feasible, you have the right to have your personal information transmitted directly from us to the person or entity you designate.
Right to Object to our processing of your personal information based on our legitimate interest. However, we may override the objection if we demonstrate compelling legitimate grounds, or if we need to process such personal information for the establishment, exercise, or defense of legal claims.
Right to Restrict us from processing your personal information (except for storing it): (a) if you contest the accuracy of the personal information (in which case the restriction applies only for a period enabling us to determine the accuracy of the personal information); (b) if the processing is unlawful and you prefer to restrict the processing of the personal information rather than requiring the deletion of such data by us; (c) if we no longer need the personal information for the purposes outlined in this Policy, but you require the personal information to establish, exercise or defend legal claims; or (d) if you object to our processing based on our legitimate interest (in which case the restriction applies only for the period enabling us to determine whether our legitimate grounds for processing override yours).
Right to be Forgotten. Under certain circumstances, such as when you object to our processing of your personal information based on our legitimate interest and there are no overriding legitimate grounds for the processing, you have the right to ask us to erase your personal information. However, notwithstanding such request, we may still process your personal information if it is necessary to comply with our legal obligations, or for the establishment, exercise, or defense of legal claims. If you wish to exercise any of these rights, please contact us through the channels listed in this Policy.
When you contact us, we reserve the right to ask for reasonable evidence to verify your identity before we provide you with information. Where we are not able to provide you with information that you have asked for, we will explain the reason.
Subject to applicable law, you have the right to lodge a complaint with your local data protection authority. If you are in the EU, then according to Article 77 of the GDPR, you can lodge a complaint to the supervisory authority, in the Member State of your residence, place of work or place of alleged infringement of the GDPR. For a list of supervisory authorities in the EU, click
here .
If you are in the UK, you can lodge a complaint to the Information Commissioner’s Office (ICO) pursuant to the instructions provided
here.